Arkansas State Requirements


Required Continuing Education Hours

Producers licensed prior to January 1, 2011:

  • 2013: All producers born in odd years will be required to obtain 24 CE hours, including 3 hours of ethics, every 2 year license term thereafter (see license term below).

  • 2014: All producers born in even years will be required to obtain 24 CE hours, including 3 hours of ethics, every 2 year license term thereafter (see license term below).

Producers licensed on or after January 1, 2011 will be issued a 2 year license and be required to obtain 24 CE hours, including 3 hours of ethics, by their birth date based on their issuance year (see license term below).

Click here to see a summary of the changes to AR Rule 50.

Flood Insurance

Producers who write flood insurance must complete a one-time 3-hour training class on flood insurance and the National Flood Insurance Program (NFIP). These 3 hours count toward the 24 hours of CE required every 2 years.

Long-Term Care (LTC)

  • Initial 8-hour LTC training requirement: Before selling, soliciting or negotiating LTC insurance products in Arkansas, producers must complete an initial 8-hour, state-approved LTC training course.

  • Ongoing 4-hour LTC training requirement: After meeting the initial training requirement, producers must complete 4 hours of state-approved LTC training in every 24-month period following the initial training.

Adjusters

24 CE hours, including 3 hours in ethics, are required every 2-year license term (See license term below).

Click here to see a summary of the changes to AR Rule 50.

Nonresident CE Requirements

If a producer has not taken a NAIC LTC training course in another state, the nonresident producer selling LTC in Arkansas must comply with the Arkansas LTC training requirements:

Long-Term Care (LTC)

  • Initial 8-hour LTC training requirement: Before selling, soliciting, or negotiating LTC insurance products in Arkansas, nonresident producers must complete an initial 8-hour, NAIC LTC training course approved for use in any licensed state.

  • Ongoing 4-hour LTC training requirement: After completing the 8-hour initial training requirement, nonresident producers must complete 4 hours of state-approved LTC training every 24-month period following the initial training and every 24 months thereafter.

Nonresident adjusters are required to comply with Arkansas’s CE requirement by:

  • being licensed and in good standing as an adjuster in their resident state that has a continuing education requirement for its resident adjusters; or

  • being licensed and in good standing as a nonresident adjuster in Arkansas and completing Arkansas's continuing education requirement by an approved provider. (See "Adjusters" section above.)

  • being licensed and in good standing as a nonresident adjuster in a state or designated "Home State" that has a continuing education requirement for its nonresident adjusters.

Please Note: Simply being licensed and in good standing in another state does not exempt a nonresident adjuster licensed in Arkansas from this state's CE requirement if that other state does not officially require CE course completion.

Nonresident licensees can renew their licenses online here.

License Term

  • Odd year birth renewals will need to complete CE in 2011 by their birth date and will then be issued a 2 year license. The next renewal period will end on their birth date in 2013 and every two years thereafter.

  • Even year birth renewals will need to complete CE in 2011 by their birth date and will then be issued a 1 year license. The next renewal period will end on their birth date in 2012 and then every two years thereafter.

  • All licensee's licensed on or after January 1, 2011 will renew on the licensee's birth date 2 years after license issuance year. For example, if a licensee was born on February 15th and initially received his license in 2011, he would renew on February 15, 2013.

CE Subject Requirements

Under Arkansas Insurance Department rules you will only get credit for courses that are approved for your specific license class.

Final Exam Requirements

Exam proctor requirements:
Self-study final exams must be monitored by a disinterested third party and have no family or financial relationship to the licensee.

Exam rules:
Self-study final exams are closed book. Producers may not refer to the course material while the exam is in progress. The final exam must be passed with a score of 70 percent or higher to receive credit. If the final exam is not passed on the first attempt, students have an unlimited number of retakes.

CE Carryover Allowance

A producer may carry over excess CE hours up to the number of hours needed to satisfy the CE requirement in the next license term. Excess ethics hours carry over as general credits in the next license term.

Course Repetition Rules

You cannot repeat the same course with in 2 years from the original course completion date.

CE Completion Reporting

Agents must have their CE credit hours posted prior to their expiration date and prior to applying to renew their insurance license(s). Providers have 10 days to report your CE completions, so please plan accordingly to avoid a lapse in licensure.

Certificate of Completion

AOIS provides online, printable certificates in Arkansas. Certificates of completion are available to print online immediately after the final exam is passed. Because AOIS reports CE credits directly to the Arkansas Insurance Department, producers are only required to maintain a copy of each certificate of completion in his or her files for the most recent license term.

License Renewal Process

Resident and nonresident licensees can renew their licenses online here.

Producers are required to remit a $20.00 CE filing fee, simultaneously with the other fees required to renew or continue licensure.

CE Exemptions

The following are exempt from Arkansas CE requirements:

  • Nonresident licensees in good standing with their home state

  • Individuals holding limited lines licenses for which an examination is not required

  • Individuals holding a limited or restricted license

  • Individuals who are 60 years old and were licensed prior to 07/01/2003

  • Individuals who have been actively licensed as a producer or broker for at least 15 consecutive years and who were licensed prior to 07/01/2003

  • Individuals licensed in Arkansas less than a year upon renewal

  • Individuals in their first full year of licensure following the year they made a change in residency or domicile to Arkansas

  • Third-party administrators who do not solicit business

  • Any producer called to active duty in the U.S. military services

  • If the exempt producer moves to another state and later returns, he or she may request a reinstatement of the exemption from the Commissioner as long as he or she retained licensure in Arkansas continuously from the time he or she first qualified for the exemption.

Helpful Links

License number look up

View your Producer CE transcript

View your Adjuster CE transcript

Renew your resident license online

Arkansas DOI Web site

State Contact Information

Arkansas Insurance Department
Phone: (501) 371-2750
Fax: (501) 683-2604
Email: insurance.license@arkansas.gov

Mailing Address:
Arkansas Insurance Department
License Division
1200 West Third St.
Little Rock, AR 72201

AOIS provides information as a courtesy to individuals who are subject to continuing education (CE) as insurance producers, agents, adjusters and/or brokers. Although reasonable efforts have been made to ensure that the information provided here is accurate and current, neither AOIS nor its employees warrant or represent that this information is accurate and current. All information is subject to change without notice.


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